During the Covid-19 pandemic, all travel plans are a bit uncertain, since nobody can predict the future and whether you can travel in a couple of months from now. The vaccine rollout all over the world promises to make travel safe and certain again, but until that is the case, we want you to feel safe to book your tour right now without financial risks. This is how it works for you: 

• We will not take any deposits for any bookings, refundable or otherwise. We hope you understand that we can’t work for free, so a fee for the work we do for you is applicable (US$ 150, -).

• We will not charge any penalties for cancellations where travelers are prevented from traveling due to a COVID-19 related reason (your own health or governmental/regulatory), regardless of the cancellation period. Our standard Terms & Conditions remain in place for cancellations for any other reason.

• We will inform you of any place where we can only book a service from a supplier that does not fall in line with the above. We will then suggest an alternative.

• If there is no alternative, we will only pass forward deposit requirements and stricter cancellation terms where the supplier insists on these, and only if you as our client will accept these before booking.
• Full payment is only needed 4 weeks before the start of your tour.
• Any flights you book through us are exempt of the above, since the booking- and cancelation costs for flights are determined by the airlines themselves and not by us. However, we will first offer you airlines with the most lenient conditions, before offering you any other airlines. You can then decide which choice suits you best.

Note: if your payment is not in our bank account in time and in full, this constitutes a cancellation of your tour and the applicable cancellation fees will be applied.

If you cancel the tour the following costs and fees apply:

• Up to 30 days before departure: your 20% down-payment
• Between 29 and 15 days before departure: 50% of the tour costs
• Between 14 and 8 days before departure: 75% of the tour costs
• 7 days or less before departure: the total tour costs

For the full duration of the tour, including extensions, a travel insurance policy is mandatory. This policy needs to include full coverage of motorbike riding with (if applicable) your pillion, any activities you plan to do and a Flying Doctor service. A good cancellation insurance is also mandatory to avoid problems in case of a cancellation. You will need to inform us about your insurance details before the tour departs.

Force Majeure (‘Act of God’), so unforeseen circumstances including but not limited to war, illnesses, quarantine, weather, riots and other unforeseen reasons beyond the control of Zulu Overland, may cause delays or alterations to the tour. All consequences of these are for you own account. Zulu Overland shall not be held liable in any way for any of these possible occurrences or any consequences, which may arise as a result of these. For this too by booking you waive all rights to persecute us under South African or any other international law.

You are not allowed to carry any product or produce which is illegal in the countries you visit. Also you must at all times comply with all directives from, and agreements with, the employees and representatives of Zulu Overland. If you do not comply with these booking conditions you can at all times be excluded from the tour. Zulu Overland shall not be liable for any costs and/or expenses for you resulting from exclusion as aforesaid, and you shall not be entitled to a refund or rebate of the tour price or any additional compensation in such instances.

In addition to this, Zulu Overland will charge you for all extra costs which we need to make as a direct result from this occurrence. All additional costs you need to make from this moment onwards to arrive at the destination and/or return back home will be for you own account as well.

It is your own and sole responsibility to ensure that your driving licenses, passport, visas, health certificates, proof of vaccinations and any other required documentation are all in order for all countries visited during the tour. Zulu Overland shall not be held accountable nor responsible for any consequences, damages or claims which result from not complying with this.

Force Majeure (‘Act of God’), so unforeseen circumstances including but not limited to war, illnesses, quarantine, weather, riots and other unforeseen reasons beyond the control of Zulu Overland, may cause delays or alterations to the tour. All consequences of these are for you own account. Zulu Overland shall not be held liable in any way for any of these possible occurrences or any consequences, which may arise as a result of these. For this too by booking you waive all rights to persecute us under South African or any other international law.

You are not allowed to carry any product or produce which is illegal in the countries you visit. Also you must at all times comply with all directives from, and agreements with, the employees and representatives of Zulu Overland. If you do not comply with these booking conditions you can at all times be excluded from the tour. Zulu Overland shall not be liable for any costs and/or expenses for you resulting from exclusion as aforesaid, and you shall not be entitled to a refund or rebate of the tour price or any additional compensation in such instances.

In addition to this, Zulu Overland will charge you for all extra costs which we need to make as a direct result from this occurrence. All additional costs you need to make from this moment onwards to arrive at the destination and/or return back home will be for you own account as well.

It is your own and sole responsibility to ensure that your driving licenses, passport, visas, health certificates, proof of vaccinations and any other required documentation are all in order for all countries visited during the tour. Zulu Overland shall not be held accountable nor responsible for any consequences, damages or claims which result from not complying with this.

Want to read these terms and conditions in one handy document? Download them here as a pdf.